Jim Santo moved from New Jersey to Indiana a few years ago. He found Indiana's hostile #commission rules problematic for customers and agents. Then his wife got sick, finding more problems with #LTCpolicies. bit.ly/37TE5VF

About a month ago from ISAHU's Twitter via CoSchedule

Indiana Finishes the Year in Grand Style!

On June 23rd NAHU held their annual national Awards Ceremony recognizing state and local chapters that excelled during the past year. ISAHU and our local chapters achieved incredible results and competed better than or evenly with states greatly exceeding our size and number of members. 

State and local awards presented by NAHU

For the fourteenth consecutive year ISAHU was awarded the Landmark Award for service to our members and the insurance industry. In the history of NAHU, no other state chapter has won this award for fourteen consecutive years. The Landmark Award is considered the highest award possible for a state chapter. ISAHU was also awarded The Blue Ribbon award for having all seven of our local chapters certified and for the first time ever ISAHU was awarded the Best Website award. 

Our local chapters were also recognized as being some of the top chapters in the country. The South Central Indiana AHU was recognized as the only local chapter in the country for achieving Platinum certification. SCIAHU has achieved Platinum certification for five consecutive years, an amazing accomplishment. SCIAHU was also awarded Pacesetter for the eighth time in the past fifteen years as one of the top overall performing chapters in the country. Southwestern Indiana AHU was also awarded Pacesetter. A special shout out to Carolyn Beck ISAHU Awards Chair who is retiring as Awards Chair after serving for five years in that capacity. Carolyn’s record as ISAHU’s awards chair is second to none in all of NAHU. 

Accomplishments on SEA 5

In addition to being recognized by NAHU as one the most successful state chapters in the country we had many other successes this past year. In my opinion the most important accomplishment for our members this year was the work done by David Berman and Dwight Hall, as well as Trent Hahn from Bose Public Affairs, for their lobbying work on Senate Enrolled Act 5 in the 2020 session of the Indiana General Assembly. SEA5 and the other related bills that came before it originally had language naming agents of record as the fiduciary responsible for providing agent commission disclosure to their clients. Not only were our lobbyists able to convince our legislators that agents should not have this fiduciary responsibility they were persuaded to put the burden of disclosure on to the insurance carriers and not the agent. This was a huge win for the Indiana agent community. You would be well served to read this new law and discuss it with your carrier representatives

New vendor contracts in place

In addition to the above achievements this year the ISAHU Board of Directors signed two new contracts to better serve our members. Bose Public Affairs has served with distinction for the past ten years as the ISAHU lobbyist but in a bidding process that included four local lobbying firms they were outbid by Torchbearer Public Affairs owned by Caryl Auslander. Caryl will be working for the next two years as the ISAHU lobbyist alongside her father David Berman. 

The ISAHU Board of Directors also renewed for two more years our contract with SuperPixel. SuperPixel is owned by Justin Harter. Justin’s excellent work in managing the ISAHU website as well as the IndyAHU and NEIAHU websites has been recognized by NAHU. 

Recognizing hard work by dedicated volunteers

According to ISAHU bylaws a new Board of Directors takes office at the beginning of our fiscal year on July 1st each year. Since this is the last newsletter of my term as ISAHU President I want to thank all the ISAHU members for being members as well as the following leaders of our state and local chapters. I would like to recognize the ISAHU officers this past year: Don Griffey Past President, Denny Wright Treasurer, Jennifer Revell Secretary and President elect Jennifer Mitchen. I would also like to recognize the rest of the ISAHU Board of Directors: Dwight Hall Legislative Chair, Carolyn Beck Awards Chair, Shawn Gibbons Media Relations, Keyana Warren Communications Chair, Jessica Clayton Professional Development Chair, Roger Skinner ISAHU-PAC Chair, Mike Reddy HUPAC Chair, Justin Harter Technology/Marketing Chair, Don Griffey Membership Chair, Barbara Wright Retention Chair, and Nicole Fairbairn Advisor. 

ISAHU was blessed this past year by having seven incredible local chapter Presidents. I would like to thank the following local chapter Presidents: Carla Cohen NWIAHU, Lisa Frazzetta- Manning GNIAHU, Jeff Fabini NEIAHU, Allie Gorgol IndyAHU, Doug Skinner GBIAHU, Jessica Croquart SCIAHU and Tom Gant SWIAHU. 

NAHU was led this past year by ISAHU and GNIAHU’s own Pat Griffey as President. Pat had to deal with a once in a lifetime pandemic and moving the NAHU annual convention to a virtual convention. There was no precedent or rules to follow for such a situation. Congratulations to Pat for doing an amazing job and representing our fellow Hoosiers so ably. 

Two other ISAHU members also volunteered this past year for NAHU positions. Susan Rider, IndyAHU, served as Vice Chair for NAHU Professional Development. Susan will become National Chair for Professional Development and will join the NAHU Board of Trustees on July 1st. Susan visited several chapters around the country teaching NAHU’s Advanced Self-Funding Certification Course. On a NAHU Regional Basis Kathy Goffer, NEIAHU, served as the Region 3 Awards Chair. Region 3 consists of six midwestern state chapters. On July 1st Kathy will be starting her third year in this capacity. 

INsure Health and Benefits Expo postponed to April 2021

Last July ISAHU’s successful state convention’s theme was “Indiana Women in Insurance”. This year’s convention has been postponed twice and will be held on April 12th and 13th 2021. 2021 INsure Health and Benefits Expo will be held at the Wyndham West by the Indy airport. After a survey of our sponsors and members it was determined it would be in everybody’s best interest to move the convention to a later date. 

Sincere thanks to all members and guests

I would be remiss if I did not mention ISAHU/NAHU/Local Chapter membership. Our industry is rapidly changing and making membership in organizations like ours less of an automatic decision to join than in the past. We are all expected to do more with less time available for volunteer and professional organizations. I would like to thank all the members that joined this year. If you are an agent, you should demand that your carrier representatives be members. If you are a carrier or vendor to our industry representative joining our organization should be an easy decision. There is no guarantee that the private health insurance industry has the right to survive. Depending on the outcome of the election in November our industry’s survival could be threatened like never before. If you work with somebody that is not a current member please encourage them to join.

It has been an honor and privilege to serve these past twelve months as the ISAHU President. I am convinced that next year’s ISAHU Board of Directors led by President Jennifer Mitchen will continue the ISAHU tradition of being one of the top state and local chapters in the country. My final favorite quote comes from Sir Winston Churchill “Success is not final, failure is not final, it is the courage to continue that counts”.  

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Indiana State Association of Health Underwriters

Indiana State Association of Health Underwriters

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